About Sun and Steel
Welcome to Sun and Steel, your trusted online destination for premium motorcycle accessories and radios. Based in Arizona, we pride ourselves on offering high-quality products that enhance your ride, safety, and enjoyment. Explore our frequently asked questions to learn more about our commitment to excellence and how we can support your journey on the open road.
Frequently asked questions
At Sun and Steel, we believe in clear communication and complete satisfaction. We understand you might have questions before, during, and after your purchase. Below, we've compiled answers to the most common inquiries to make your experience as smooth as your ride. If you don't find what you're looking for, feel free to contact us!
Can I find items not listed on your website?
We strive to list our full range of motorcycle accessories and radios online. However, our inventory is constantly evolving. If you're looking for a specific item not currently on SunandSteel.net, please contact johnny@sunandsteel.net. We'll do our best to assist you in sourcing it.
What payment methods do you accept?
Sun and Steel accepts major credit cards including Visa, MasterCard, American Express, and Discover. We also offer secure payment options through PayPal and other popular digital wallets for your convenience and security.
How long does shipping take?
Shipping times for motorcycle accessories and radios vary based on your location in the United States and the specific product. Typically, orders are processed within 1-2 business days, with standard shipping taking 3-7 business days. You can find estimated delivery times on each product page and during checkout.
Do your products come with a warranty?
Yes, all motorcycle accessories and radios sold by Sun and Steel come with a manufacturer's warranty unless otherwise stated. The specific warranty period and terms vary by product. Please refer to the product description or contact us for detailed warranty information on a particular item.
How can I track my order?
Once your order of motorcycle accessories or radios has shipped, you will receive an email notification with a tracking number. You can use this number to track your package's journey directly on our website or the carrier's portal. If you haven't received a tracking number within 2 business days, please check your spam folder or contact us.
What is your return and exchange policy?
At Sun and Steel we want you to be completely satisfied with your motorcycle accessories and radios. We offer a 30-day return policy for unused items in their original packaging. For full details on returns, exchanges, and our process, please visit our Shipping & Returns page.
What makes sunandsteel's products special?
Our motorcycle accessories and radios are chosen for their superior quality, durability, and performance. We focus on reputable brands and innovative designs that enhance safety, comfort, and the overall riding experience. We prioritize products that stand up to the rigorous demands of the open road, ensuring reliability for our customers in Arizona and beyond.
How do I get technical support for my radio or accessory?
For technical assistance with your motorcycle radio or accessory, please first consult the product's user manual. Many common issues can be resolved with troubleshooting steps provided there. If you still need help please contact johnny@sunandsteel.net.
Ready for the ride?
Discover the quality and performance that sets sunandsteel apart. From cutting-edge motorcycle radios to essential accessories, we're here to equip your journey. Explore our collection and experience the sunandsteel difference.